{"id":7851,"date":"2023-05-19T08:00:22","date_gmt":"2023-05-19T08:00:22","guid":{"rendered":"https:\/\/maestrolearning.com\/?p=7851"},"modified":"2023-05-17T20:08:52","modified_gmt":"2023-05-17T20:08:52","slug":"artificial-intelligence-in-learning","status":"publish","type":"post","link":"https:\/\/maestrolearning.com\/blogs\/artificial-intelligence-in-learning\/","title":{"rendered":"Artificial Intelligence in Learning: Are You Ready for the Age of AI?"},"content":{"rendered":"<p>Raise your hand if <strong>artificial intelligence in learning and development<\/strong> has been on your mind lately. You\u2019re not alone\u2014thanks to the recent explosion of AI tools, including the history-making AI-powered chatbot ChatGPT, AI is disrupting nearly every industry.<\/p>\n<p>Trends in L&amp;D come and go, but AI is one worth exploring. The development of artificial intelligence is poised to change every aspect of our lives, including how we work, communicate, and learn. Every new technology has its pros and cons, but AI is so revolutionary that the biggest mistake would be to not explore it at all.<\/p>\n<p>As a learning professional, one of your primary responsibilities is to help inspire change in your learners, and that means being willing to embrace change yourself. AI tools are more accessible than ever and there are big opportunities for learning professionals to use AI to work more efficiently, think more creatively, and free up more time to focus on the work they love to do (and that ChatGPT could never replicate).<\/p>\n<p>There\u2019s a lot to explore when it comes to generative AI in L&amp;D, and we\u2019re excited to share what\u2019s on our minds and how we\u2019re thinking about AI in learning and development.<\/p>\n<p>In this article, we\u2019ll cover \u2026<\/p>\n<ul>\n<li>What is artificial intelligence?<\/li>\n<li>The state of AI in learning &amp; development<\/li>\n<li>AI should support human intelligence, not replace it<\/li>\n<li>How to start exploring AI in L&amp;D<\/li>\n<\/ul>\n<p>Let\u2019s get to it.<\/p>\n<h2>What is artificial intelligence?<\/h2>\n<p>The age of AI has begun, and it\u2019s important to understand what artificial intelligence really is. Artificial intelligence (AI) is a catchall term for technologies that perform tasks that typically require human intelligence. AI applications are designed to solve a specific problem or provide a particular service\u2014at this point, there\u2019s no form of AI that\u2019s capable of learning any task or subject (i.e., artificial general intelligence). You might also be familiar with the term \u201cmachine learning,\u201d which refers to <a href=\"https:\/\/www.oracle.com\/artificial-intelligence\/what-is-ai\/\" target=\"_blank\" rel=\"noopener\">systems that learn or improve their performance based on the data they consume<\/a>. All machine learning is AI, but not all AI is machine learning.<\/p>\n<p>So where does that put <a href=\"https:\/\/chat.openai.com\/auth\/login\" target=\"_blank\" rel=\"noopener\">ChatGPT<\/a> (short for Chat Generative Pre-Trained Transformer), the AI-powered chatbot that has taken the world by storm? ChatGPT uses at least two forms of machine learning, the primary being a Large Language Model (LLMs), a language-based AI model that enables it to learn from text data inputs in order to generate coherent, natural-sounding language outputs.<\/p>\n<p>To say that ChatGPT is revolutionary would be an understatement. ChatGPT is the fastest-growing consumer application in history, with an estimated 100 million active monthly users in early 2023. The rapid adoption of ChatGPT could very well be a glimpse into a future where AI is the norm and AI tools are as integrated into our daily lives as the internet and computers are today. <a href=\"https:\/\/www.gatesnotes.com\/The-Age-of-AI-Has-Begun\" target=\"_blank\" rel=\"noopener\">Experts in the field<\/a> view the development of AI as being \u201cas fundamental as the creation of the microprocessor, the personal computer, the Internet, and the mobile phone. It will change the way people work, learn, travel, get health care, and communicate with each other.\u201d<\/p>\n<h2>The state of AI in learning &amp; development<\/h2>\n<p>What does this all mean for the future of <strong>artificial intelligence in learning and development?<\/strong> Will AI help or hurt L&amp;D? It depends\u2014if the technology goes unregulated, it holds the potential to hurt the L&amp;D job market. And although AI can help learners access information more quickly, that doesn\u2019t mean AI is helping them learn more effectively.<\/p>\n<p>On the other hand, opportunities abound for learning professionals to leverage AI to save time and money, freeing them up to focus on the parts of their work where their expertise and creativity can shine. AI is also revolutionizing how learning professionals can design and deliver learning experiences. AI can analyze huge amounts of data and identify themes, and it can write the first drafts of your outlines and storyboards. AI-powered translation services can quickly and affordably translate courses into countless languages. And integrating AI tools into learning experiences can make them more adaptable and personalized for learners.<\/p>\n<p>The bottom line: AI in L&amp;D is likely here to stay, and that\u2019s exciting. But as with any new technology, especially one this powerful, it\u2019s critical to explore it thoughtfully, intentionally, and through the lens of your or your organization\u2019s values, mission, and vision. That\u2019s how we\u2019re thinking about AI here at Maestro, and we thought we\u2019d share a bit of our current point of view on <strong>artificial intelligence in learning and development<\/strong>.<\/p>\n<h2>AI should support human intelligence, not replace it<\/h2>\n<p>Whenever there\u2019s hype around a new technology, it sparks debate about whether people will be better or worse off by using it. AI is no exception, but we\u2019d argue that, at least on the micro level, AI is what you make it, and how you choose to use it. We have a say in how AI impacts us and influences our work and lives.<\/p>\n<p>Let\u2019s say you want to start using an AI-powered translation service for your courses\u2014it\u2019s cheaper and faster, and some services can even translate voiceover into other languages\u2014but you\u2019re worried about linguistic and cultural accuracy. In this scenario, we\u2019d opt for the AI-powered translation service to do the bulk of the work, but hire a human translator to do a final review of the output. <a href=\"https:\/\/drphilippahardman.substack.com\/p\/three-ways-im-using-generative-ai\" target=\"_blank\" rel=\"noopener\">Artificial and human intelligence can and should work together<\/a>. When combined with human intelligence, AI empowers you to do inefficient work more efficiently and can accelerate many of your typical workflows.<\/p>\n<p>But let\u2019s keep it real: there will likely exist a temptation to cut corners when using AI. Those who do are likely to get burned\u2014the outputs of tools like ChatGPT are only as good as the inputs we give it, and weak inputs will generate weak outputs. Not to mention the many limitations of the tool, such as <a href=\"https:\/\/bernardmarr.com\/chatgpt-what-are-hallucinations-and-why-are-they-a-problem-for-ai-systems\/\" target=\"_blank\" rel=\"noopener\">hallucinating information<\/a>, that can lead to inaccurate responses without human oversight.<\/p>\n<p>This should come as a relief to those worried about AI taking their jobs\u2014the need for domain knowledge and human involvement isn\u2019t going anywhere. AI isn\u2019t likely to take your job, but keep in mind, somebody using AI could.<\/p>\n<p>Where will AI in LD go from here? We\u2019re confident enough to be humble (<a href=\"https:\/\/maestrolearning.com\/culture\/\" target=\"_blank\" rel=\"noopener\">it\u2019s one of our core values\u2014\u201cCheck your ego\u201d<\/a>) and say that we don\u2019t know. Tools like ChatGPT could turn out to have more problems than we realize, or AI tools could completely take over the market. The potential benefits of AI are not yet fully understood, so in the meantime, use this liminal period to explore AI and think through how you do\u2014and don\u2019t\u2014want to use <strong>artificial intelligence in learning and development<\/strong>.<\/p>\n<div class='featured-cta'>\n<div class='imageblock' style='background-image:url(https:\/\/maestrolearning.com\/wp-content\/uploads\/2023\/03\/PLACEHOLDER-Download-Thumbnail-2.jpg);'><div class='aspect-ratio'><\/div><\/div>\n<div class='featured-content'>\n<h5>Quiz: Is Immersive Technology Right for Your Learning?<\/h5>\n<p>After years of hype, virtual and augmented reality (VR and AR) have finally become more practical, accessible, and affordable. But is immersive technology right for your learning? This short quiz walks you through a series of questions about the specific learning project you have in mind, to generate instant, personalized results.<\/p>\n\n<a href='https:\/\/maestrolearning.com\/quizzes\/quiz-is-immersive-technology-right-for-your-learning\/%20' class='button' style='background-color:transparent;'>Take the free quiz<i>\u2192<\/i><\/a>\n<\/div>\n<\/div>\n<h2>How to start exploring AI in L&amp;D<\/h2>\n<p>Love it or hate it, AI has infiltrated the workplace, and it would be a mistake not to explore it. Our advice: the best way to start is to just start. Request access to ChatGPT and go play with it for an hour. What\u2019s a simple task you can ask it to do, like writing an email or summarizing notes? Ask it questions, keep an open mind, and allow yourself to be surprised.<\/p>\n<p>Let\u2019s take a look at a few other ways to start <strong>exploring artificial intelligence in learning and development<\/strong>.<\/p>\n<h3>Practice crafting high-quality prompts<\/h3>\n<p>The first step of exploring artificial intelligence is learning how to use it. When it comes to using ChatGPT, better inputs lead to better outputs. This calls for mastering the art of prompt crafting, or succinctly communicating requests that yield high-quality results.<\/p>\n<p>Education-technology expert Tom Barrett shared a few pointers for prompt crafting as part of his <a href=\"https:\/\/edte.ch\/blog\/2023\/01\/22\/create-framework\/?v=3a1ed7090bfa\" target=\"_blank\" rel=\"noopener\">CREATE framework<\/a> (Clarity, Relevant info, Examples, Avoid ambiguity) for writing, reviewing, and adjusting your AI prompts. A high-quality prompt clearly defines the task, includes the required information and parameters, and shares examples to guide the tool in generating a quality output. But try not to settle for the first output. Instead, tinker and refine the prompt through iteration, regenerating it until you\u2019re satisfied with the response.<\/p>\n<h3>Try using AI to speed up research and discovery<\/h3>\n<p>AI can be a major time-saver, especially with the early work of researching, gathering, and analyzing information. For example, you can feed ChatGPT large amounts of learner data and let it organize and format it for you, analyze it for themes and patterns, and even draft initial outlines or storyboards.<\/p>\n<p>Or, let\u2019s say you\u2019ve built out learner personas and want to understand them better. You could prompt ChatGPT to script a realistic conversation between two different personas. Exercises like this can help spark new ideas and give you something to react to <a href=\"https:\/\/maestrolearning.com\/blogs\/convergent-vs-divergent-thinking\/\" target=\"_blank\" rel=\"noopener\">during the brainstorming and divergent-thinking stages<\/a> of the learning-design process, helping you define and develop the right solution that much faster.<\/p>\n<p>ChatGPT can accomplish in minutes what it takes humans days to complete. ChatGPT can\u2019t think as creatively as an instructional designer, but it can free up time for them by generating thought-starters and first drafts. With a strong base from ChatGPT, you can then review the outputs, explore its ideas, and spend more time on the aspects of learning design that require human intelligence.<\/p>\n<h3>Explore working with a partner<\/h3>\n<p>There are major benefits to working with an experienced learning partner, especially when it comes to new technology. As with any tech, the more familiar you are with it, the more successful you\u2019ll be using it. Part of working with AI is knowing how to train the model to get the results you\u2019re after\u2014a learning partner who\u2019s more familiar than you are with AI can help you use it more effectively.<\/p>\n<p>Keep in mind that AI in L&amp;D expands beyond occasionally consulting ChatGPT\u2014AI can be integrated into learning experiences to create adaptable, interactive, and personalized learning that truly meets people where they are. But it takes serious technical chops (<a href=\"https:\/\/maestrolearning.com\/disciplines\/\" target=\"_blank\" rel=\"noopener\">did you know we have an in-house Engineering team?<\/a>) to successfully integrate AI into eLearning platforms, learning experiences, and other workflows. As a learning innovation company, that\u2019s our bread and butter\u2014our strategists, engineers, and designers partner with you to identify the right AI tools for your needs, and we\u2019ll show you the ropes along the way so you can build your AI know-how, too. <a href=\"https:\/\/maestrolearning.com\/connect\/\" target=\"_blank\" rel=\"noopener\">We\u2019re always up for a conversation<\/a> if you want to learn more!<\/p>\n<div class='related-insight'><a href='https:\/\/maestrolearning.com\/blogs\/7-red-flags-in-a-learning-partner\/'><h5>Related<\/h5><p>7 Learning Partner Red Flags to Never Ignore<\/p><svg width='38' height='34' viewBox='0 0 38 34' xmlns='http:\/\/www.w3.org\/2000\/svg'><path d='M20.805 0l-.984 1.038 15.423 15.248H0v1.428h35.244L19.821 32.962 20.805 34 38 17z' fill='#BA774A' fill-rule='evenodd'><\/path><\/svg><\/a><\/div>\n<h2>The future of AI in L&amp;D is bright<\/h2>\n<p>This is only the beginning of what lies ahead for AI in L&amp;D, but what we\u2019re seeing so far is exciting. AI can boost efficiency, make learning more personalized, and most importantly, give learning professionals more of their most valuable resource: time.<\/p>\n<p>AI isn\u2019t perfect, and it\u2019s critical that those using it supervise the tool and take responsibility for its outputs. New technology can be intimidating, but the most successful learning teams aren\u2019t afraid to explore, discover, and innovate new ways to work smarter and deliver better learning. AI should never replace the unique talents of your team\u2014protect that at all costs\u2014but delegating to AI what slows your team down could unlock new opportunities and take your learning to new heights.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Raise your hand if artificial intelligence in learning and development has been on your mind lately. You\u2019re not alone\u2014thanks to the recent explosion of AI tools, including the history-making AI-powered chatbot ChatGPT, AI is disrupting nearly every industry. Trends in L&amp;D come and go, but AI is one worth exploring. The development of artificial intelligence [&hellip;]<\/p>\n","protected":false},"author":32,"featured_media":7854,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3895,3869,3868],"tags":[],"role":[],"class_list":["post-7851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-learning-technologies","category-learning-experience-design","category-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Artificial Intelligence in Learning: Are You Ready for the Age of AI? | Maestro<\/title>\n<meta name=\"description\" content=\"Artificial intelligence in learning and development is here to stay. 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